Feature Status: After signing in, use “Delete Account” on the app’s Profile page. Official email is an alternative when the app is unavailable or manual assistance is needed. This page will never ask for your password or token.
Delete in the App
- Sign in
On the app’s Profile page, confirm that you are signed in to the account you want to delete. - Select “Delete Account”
After confirmation, the app calls the protected account-deletion endpoint, revokes the local session, and clears local personal data after a successful server response.
Email Alternative
- Send Email from Registered Address
If possible, write from your registered account email with the subject "VegiSearch Account Deletion Request". - Provide Minimum Necessary Details
Include your account email and notes; do not include passwords, OTPs, access tokens, or ID photos. - Identity Verification
We verify account ownership securely before executing deletion. - Completion Confirmation
We notify you once deletion is complete.
Data Slated for Deletion
- Account profile and login identifiers.
- Linked dietary preferences and scan history (for opted-in accounts).
- Active sessions and revocable auth grants.
Data That May Be Retained
- Minimal audit logs required for security and legal compliance.
- Irreversible, de-identified aggregate statistics; opted-in app telemetry is retained for at most 90 days for Layer 3 and 365 days for Layer 1, then cleaned by the primary database retention maintenance job.
- Temporary residual backup records pending standard rotation.
Processing Timeline
Following verification, primary identifiable records are deleted or de-identified within 30 days. Backup records rotate out within 90 days.
Only Want to Unsubscribe?
If you only wish to stop receiving updates without deleting your account, simply reply to any email from us requesting removal from notifications.
Need Assistance
Contact us at [email protected].